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Lisab85
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- Review count1
- Helpfulness votes28
- First reviewOctober 27, 2014
- Last reviewOctober 27, 2014
- Featured reviews0
- Average rating1
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Lisab85's Reviews
Samsung 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water: Keep your groceries at a consistent temperature for long-lasting freshness in this spacious bottom-freezer refrigerator. The adjustable pantry drawer gives you even more control over the temperature of individual items in your fridge.
Customer Rating
1
Maybe I was sold a lemon?
on October 27, 2014
Posted by: Lisab85
I'm not sure why I'm one of the only negative reviews, but I've had SOOOOOO many issues with this fridge. My refrigerator is only 3 years old and I have problems with this product every 3-4 months where I have to call our a maintenance repair guys to come out and repair it or order a "new part". It is crazy to me that such an expensive refrigerator has such issues. The most common one being that the fridge starts to make a loud humming noise and the back of the inside of the fridge ices over causing the fridge to no longer cool. This happened the week after I gave birth and we were stuck in the house with a newborn with a fridge full of now WASTED and RUINED food as well as spoiled breastmilk that I had pumped. It was devastating. The fact that this is a reoccurring issue and is now happening yet AGAIN is insane, I'm in complete shock that I'm dealing with this again and I still cannot receive a call back from the company. I am very disappointed in the quality of this product as well as the customer service I'd received from Samsung. I am running out of ways to contact the company to get a response and a way to make it right. Please tell me what I should do? What would you do in my shoes? Sincerely, Very Frustrated Mom who is sick of wasting valuable food destroyed by her Samsung fridge.
No, I would not recommend this to a friend.
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