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- First reviewApril 22, 2017
- Last reviewApril 22, 2017
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missjenifer1's Reviews
1-Year Accidental Geek Squad Protection
Customer Rating
1
Terrible customer support, Do Not Purchase Plan!
on April 22, 2017
Posted by: missjenifer1
I just called for Geek Squad support and was transferred to 6 (six!) different people who were unable to help me before I hung up in frustration. The first 4 were foreign and I could not understand them. They kept transferring me to the wrong departments and to staff that were unable to answer my questions and solve my problem. I will never purchase a protection plan from Best Buy again because you can't even get someone to help when you call in to customer service. The protection plan is worthless and just a waste of money if you cannot use it when needed.
My Best Buy number: 344631922
No, I would not recommend this to a friend.
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