You're excited to buy a new washer or dryer — now, make sure to protect it. Geek Squad® Protection enhances your manufacturer warranty and gives you extended coverage when the warranty ends. Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't (like failure due to a power surge). If something goes wrong after the manufacturer warranty ends, rest easy; you won't be stuck with a huge repair bill. Geek Squad Protection has your back and will take care of any covered repairs.
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
I just purchased new items from Best Buy, and got the 3 year extended warranty. My washing machine started having problems after the first wash, and I called Geek Squad to get it looked at. After waiting on the phone for almost an hour for tech support, and then another 30 minutes for a level 2 representative, I was told that it would be over two weeks before a technician could come out and look at the washer. To me, on an extended warranty, that is an unacceptable time frame.