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- Review count1
- Helpfulness votes17
- First reviewDecember 22, 2014
- Last reviewDecember 22, 2014
- Featured reviews0
- Average rating1
- Review comment count1
- Helpfulness votes0
- First review commentFebruary 22, 2016
- Last review commentFebruary 22, 2016
- Featured review comments0
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Buckshot's Reviews
LG TurboWash 4.3 Cu. Ft. 12-Cycle High-Efficiency Steam Front-Loading Washer: This LG front-loading washer features an energy-efficient ColdWash cycle, steam cleaning for tackling tough dirt, and TurboWash technology to get loads done fast.
Customer Rating
1
Not what I expected from LG
on December 22, 2014
Posted by: Buckshot
I purchased this washer in September of this year. It isn't the quality I expected from LG-definitely not worth the price. It doesn't rinse well-even when I only use a miniscule amount of HE detergent-and takes forever to balance a load before spinning. When it finally does balance the load, the clothes come out wet-even if I use the "high" setting on the spin speed. It also has leaked several times(I checked all the hose connections and they are sound). I called an authorized service center(there's only one within a 30 mile radius of where I live), and they have a one-month backlog...I don't seem to be the only one with a problem with a LG product. I have owned a LG front-loader in the past, and was happy with the product. If the washer I own now is an indicator of what they are making, I will never own another.
No, I would not recommend this to a friend.
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Buckshot's Review Comments
LG TurboWash 4.3 Cu. Ft. 12-Cycle High-Efficiency Steam Front-Loading Washer: This LG front-loading washer features an energy-efficient ColdWash cycle, steam cleaning for tackling tough dirt, and TurboWash technology to get loads done fast.
Overall1 out of 5
1 out of 5Not what I expected from LG
By Buckshot
I purchased this washer in September of this year. It isn't the quality I expected from LG-definitely not worth the price. It doesn't rinse well-even when I only use a miniscule amount of HE detergent-and takes forever to balance a load before spinning. When it finally does balance the load, the clothes come out wet-even if I use the "high" setting on the spin speed. It also has leaked several times(I checked all the hose connections and they are sound). I called an authorized service center(there's only one within a 30 mile radius of where I live), and they have a one-month backlog...I don't seem to be the only one with a problem with a LG product. I have owned a LG front-loader in the past, and was happy with the product. If the washer I own now is an indicator of what they are making, I will never own another.
Buckshot
Update 2/22/16
February 22, 2016
I have had a LG technician out 5 times since purchasing this washer in 2014. It has leaked continuously since October 2015, and the technician cannot find out the reason why. I only use a name-brand HE detergent(All), and only use 2 tablespoons per the technician's advice. That isn't enough detergent to properly clean the clothes and I basically have a machine that doesn't wash clothes and leaks. LG refused to replace an obviously defective product.
DO NOT BUY THIS MACHINE!!!
DO NOT BUY THIS MACHINE!!!
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