Samsung Counter-Depth Refrigerator:This refrigerator features a clean, modern design that makes both fridge and freezer items easy to access. The sleek, built-in look allows it to fit seamlessly into any kitchen, and its beautifully organized and brightly lit interior makes items easier to access. It also has six temperature sensors for optimal cooling throughout, wine rack, and more.
Customer Rating
1
Buyer beware : Samsungs are lemons
on March 3, 2016
Posted by: trpsmyrna
I bought this model two years ago. The food in my freezer is now thawed out as I write this. It stopped cooling (both compartments) sometime in the last 24 hours. I called Samsung service. They said it MIGHT still be under warranty depending on the problem. They set up a service call. I called the 'Samsung approved' repair shop ... they said it would be five days before they could come out. I didn't want to wait so I called another repair shop, expecting Samsung not to honor any warranty anyway. The repair shop scheduled me for the next day, but then said they would not be able to come out when I told her it was a Samsung. She referred me to another repair company, informing me that 'MOST REPAIR SHOPS WON'T WORK ON SAMSUNG'S ANYMORE, BECAUSE THEY HAVE SO MANY PROBLEMS.' I had a similar very negative experience with a Samsung Windows tablet. At the time, i figured it was just a quirk. Now with the refrigerator, and the repair shop's comments, I'll never purchase ANY Samsung product again.