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Sara
 
 
 
Sara's stats
 
  • Review count
    1
  • Helpfulness votes
    81
  • First review
    March 16, 2016
  • Last review
    March 16, 2016
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Sara's Reviews
 
Clean every inch of every dish. This Samsung appliance washes away heavy foods without the need for you to pre-rinse. Plus, the quiet operation mean you won’t be interrupted by loud noises while the dishwasher is running.
 
Customer Rating
1 out of 5
1
JUNK! Broke in 3 months and TERRIBLE service.
on March 16, 2016
Posted by: Sara
I was so excited to get new appliances for my kitchen in my new house. Of course I purchased samsung which now I really regret. I had this dishwasher for 3 months and the computer in it went out. It actually ran for 14+ hours on "Heavy"(did not set it on that cycle) and drained all of my hot water, and ran my electric and water bill up like crazy. It wouldn't shut off until I unplugged it. And as soon as it was plugged back in it started running again even with the door open. I called best buy and they said they only cover the first 30 days so I was transferred to Samsung. They said they would get a technician to come out asap. Next day...no call from anyone...third day no call...I called samsung again. They gave me the repair company's name and number and its no longer in service. Day 4 no call from anyone and I call samsung again and this time they tell me they will try to find someone else but it takes 2 days to process the request...I was livid. So customer service rep did not care at all about my frustrations. I am so disappointed! Ive had other products from samsung for a few years and no issues but now knowing how they handle repairs I will NEVER purchase from them again. This dishwasher is a piece of garbage!
My Best Buy number: 2105653136
No, I would not recommend this to a friend.
+65points
81of 97voted this as helpful.
 
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