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Reviews
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    1
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    August 13, 2016
  • Last review
    August 13, 2016
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CPMCHI's Reviews
 
August - HomeKit Bluetooth Deadbolt Retrofit Smart Lock - Silver
August - HomeKit Bluetooth Deadbolt Retrofit Smart Lock - Silver
August HomeKit Bluetooth Deadbolt Retrofit Smart Lock: Transform your smartphone into a key for your door using this smart lock, which works with the downloadable August app. Create time-sensitive virtual keys for your most trusted guests, and track usage from wherever you are.
 
Customer Rating
1 out of 5
1
Inconsistent performance, risk of lock opening
on August 13, 2016
Posted by: CPMCHI
I purchased the August lock and the Connect for wifi access to the lock - the pieces are marketed to be easy to use and install - I struggled to get consistent performance with the lock system for 9 months. I found the August lock more complicated than the marketing materials made it out to be and the instructions themselves were challenging to understand at times. Security for my home and family are a priority so I'd expect a lock to be layered with extra safeguards and perhaps more involved from a technology and/or installation standpoint but I would want those aspects to be found in the lock itself, not in the setup and use of the lock for everyday applications.
I had some random instances of the lock unlocking itself when I first had it - I called August customer support and they felt it was probably an issue with the install or the set up the lock with my phone. I reinstalled everything and had several months of the lock performing as anticipated. About 3 months later, the lock started again with unlocking randomly. I called August and they reported that they were aware of cases where the lock would open unprompted and the reasoning ranged from the lock's proximity to cellular towers or some of the settings which were available as part of the setup options. I finally had to replace the August with a Kwikset Kevo lock - I couldn't chance a potential security risk should the lock open at the wrong time.
My Best Buy number: 2978933052
No, I would not recommend this to a friend.
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