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    August 4, 2014
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    August 4, 2014
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jdeviney's Reviews
 
WD - My Cloud 4TB External Hard Drive (NAS) - White
WD - My Cloud 4TB External Hard Drive (NAS) - White
This WD My Cloud drive features a 4TB capacity and lets you stream media to compatible DLNA-/UPnP-capable devices or upload and access data on the go via PC, Mac and compatible mobile phones and tablets. Automatic backup helps safeguard your files.
 
Customer Rating
1 out of 5
1
Poor file transfer performance - DO YOUR RESEARCH
on August 4, 2014
Posted by: jdeviney
from Austin, TX
Compatible with...:Mac
Folks, please do your research before buying this product. Read user posts on the WD community forums. I've had this NAS for several weeks, spent 50+ hours of my personal time trying to address performance issues and I've been on 4 support calls with WD so far without a resolution. Many other users are experiencing the same problems. It is a function of how their Cloud/Mobile App support software works. It constantly scans the drive for file updates. When you copy large amounts of data to the drive the scanning kicks in automatically and consumes lots of CPU and Disk i/o resources rendering it unusable until the scanning completes. For 5-10+ GB file transfers this scanning can last for many hours. Had I known this I would not have purchased this product.
My Best Buy number: 3313777898
What's great about it: Good value. Very affordable.
What's not so great: File transfer performance suffers due to constant scanning of copied files.
No, I would not recommend this to a friend.
Ease of Use
4 out of 5
4
Performance
1 out of 5
1
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34of 40voted this as helpful.
 
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