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    January 21, 2017
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    January 21, 2017
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ryan's Reviews
 
Wash everything from baked-on breakfasts to baby bottles in this KitchenAid dishwasher. Its Clean Water Wash removes particles from the wash water as the cycle progresses, ensuring no food is left behind, while Dynamic Wash Arms cover every plate. A third-level rack on this KitchenAid dishwasher combines with folding tines on the lower racks to provide a space for placing hard-to-fit items.
 
  • My Best Buy® Elite Plus Member
Customer Rating
4 out of 5
4
Good washer, but had some initial issues
on January 21, 2017
Posted by: ryan
I purchased this washer in Sept of last year. Initially, there were no problems but then after the fourth wash, the latch on the door would break/release and the wash cycle would be interrupted. No water got out and I had to restart the washer. This happened a couple of times. Warranty repair person came out and ordered new upper rails and a new door latch. He said that the issue was that the upper rack was not holding in and if you loaded it too heavily, the water and weight would push the door open and break the cycle. In fact, he said that there was a 'recall' on these models to fix the upper rails. I've not had a problem since they installed and fixed the upper rails with new ones. The service to fix the washer was great, they came out right away. Although, the first time they put the rails in, they were not totally put in correctly, so I still had a problem. By the third visit, everything seems good and I'm happy with the washer. For some customers, after sales service is important and they did a great job and were very responsive.
My Best Buy number: 263850801
I would recommend this to a friend!
+3points
3of 3voted this as helpful.
 
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