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Natalie
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- Review count1
- Helpfulness votes28
- First reviewMarch 5, 2017
- Last reviewMarch 5, 2017
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- Average rating1
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Natalie's Reviews
Carefully crafted from metal and glass, the Galaxy S6 and Galaxy S6 edge blend purposeful design with powerful features. The Galaxy S6 edge, particularly, shows unique and outstanding beauty while also providing a solid grip and an immersive viewing experience with the world's first curved display on both sides. The Galaxy S6 and Galaxy S6 edge are equipped with an incredibly vivid, bright and fast front and rear camera. The Galaxy S6 and Galaxy S6 edge are built on the upgraded Samsung KNOX, end-to-end secure mobile platform, offering defense-grade features for real-time protection from potential malicious attacks.Each device comes like new, with all the original packaging and accessoriesAll adjustments and repairs are made at a Samsung certified facility, backet by our 12-month limited warranty.
Posted by: Natalie
I purchased this phone on 1/21/2017 and it completely died on 3/3/2017. Took it back to the store where we purchased it and was told that because we didn't have Geek Squad protection (which the phone was not eligible for) that it was a manufacturer warranty issue, and I would have to deal with Samsung directly. They wouldn't even help me in the Store with this process. The description online about the warranty is very misleading, it states a 12 month from purchase, what they don't tell you, is it is 12 months from the original owners purchase date. Called Samsung and they have informed me the manufacturer warranty is also expired. Now I have a phone that I have only had for a little over a month that is useless. I am very upset at the lack of care and the misleading advertisement. I would have been better off spending a little more money from the start and buying new. Don't waste your time or money buying refurbished. It is just not worth it.
My Best Buy number: 7001191982
Mobile Submission: True
No, I would not recommend this to a friend.
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