Matt's contributions

Share Matt's profile

Matt

Matt's stats

Reviews

Review count
1
Helpfulness votes
105

First review
August 5, 2016
Last review
August 5, 2016
Featured reviews
0
Average rating
1

Reviews comments

Review comment count
0
Helpfulness votes
0

First review comment
None
Last review comment
None
Featured review comments
0

Questions

Question count
0
Helpfulness votes
0

First question
None
Last question
None
Featured questions
0

Answers

Answer count
0
Helpfulness votes
0

First answer
None
Last answer
None
Featured answers
0
Best answers
0

Matt's Reviews

Rocketfish™ - 2 Outlet Wall Tap 1500 Joules Surge Protector - Black

Only @ Best BuySafeguard your A/V devices with this Rocketfish RF-HTS1215 surge protector, which features 2 outlets with 1500 joules of protection to protect connected wall chargers and devices against power surges and spikes. The low-profile design is ideal for placement behind your flat-panel TV.

Read all reviews for this product

My Best Buy® Elite Plus Member
This user is a My Best Buy® Elite Plus Member, who has spent $3,500 on eligible purchases and is now getting 1.25 points per dollar. They may have received My Best Buy® bonus points for submitting reviews. They may have also participated in an invitation-only program that provides My Best Buy® Elite Plus Members with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews.
My Best Buy® Elite Plus Member
Tech Insider Network
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
Tech Insider Network

Customer Rating

Lost over $1,200 due to this not doing its job

on August 5, 2016

Posted by: Matt

I bought a new 4K TV along with this surge protector - both in the same purchase. I plugged the TV into the surge protector and the surge protector into the wall outlet. THREE WEEKS LATER, a power surge due to nearby lightning strike hit my house. After that moment, the TV will not power on. I reported this to Best Buy and they said to contact Rocketfish. I reported this to Rocketfish since they warranty up to $30,000 in damages if your electronic device is plugged into their surge protector. They had me file a claim through a 3rd party company named CyberPower.. Three months later, they tell me that the claim is denied and they won't pay me anything. What was the point of buying this surge protector "designed for HD TVs"?!?!?!?!

A surge protector that failed to protect my new TV is one thing. A company that will not stand behind their warranty is another.

I would give it 0 stars if I could.

My Best Buy number: 0770657312

No, I would not recommend this to a friend.

Share this review:

+101points

105of 109voted this as helpful.

Matt's Review Comments

Matt has not submitted comments on any reviews.

Matt's Questions

Matt has not submitted any questions.

Matt's Answers

Matt has not submitted any answers.