Ring Wi-Fi Smart Video Doorbell: Find out who's at your door, even when you're away from home. Just connect the doorbell via Wi-Fi and use the Ring app on your iOS or Android device to interact with visitors, receive alerts and review footage.
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First, let me preface this statement by saying that I'm a custom integrator by trade. So, none of what I'm going to say is due to user error. I purchased this unit for a client who didn't have a doorbell in a house they just moved into. This unit is a piece of junk, and that's coming from someone who sees a lot of junk that's being manufactured these days... Here are the problems I experienced, which I've since verified as real issues by reading other reviews. 1. It's slow and sluggish. I have excellent WIFI throughout the clients home, so the WIFI isn't the issue. It's the unit. When it does respond to a button push, it's slow..
2. Sometimes the button simply doesn't work. You stand outside and press the button, but it simply doesn't work..However, the lay person would have no way of knowing that the unit isn't responding because they don't know that the blue light is supposed to light up when the button is pushed. So now you've got some poor sap standing at your door, and you have no idea he's there, and he has no idea that you can't hear him. Problem with doorbells, they have to work 100% of the time to be effective.
3. The unit has 2 small hex screws that are used as security screws. (think eyeglass screws) the kit comes with a screwdriver to install them..That's fine on paper, I can't wait until thousands of homeowners across America lose that little screwdriver. They're literally screwed. (I couldn't help myself), because you won't find it's replacement at HomeDepot.
4. It falls of the network constantly. (For me, 4 times in 2 days) So much so, that I'm driving out to the clients house to remove and replace.
The initial installation of this unit took me about 10 minutes. The troubleshooting has cost me 2 hours, plus an additional service call to replace it.
Not in a million years would I ever recommend this to another client.
Take it from a person who does this for a living (and who NEVER writes reviews) stay away from this thing..It might work for you initially, but the quality is simply not going to last. Look for alternatives.