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Kathy
Kathy's stats
- Review count1
- Helpfulness votes9
- First reviewJune 18, 2014
- Last reviewJune 18, 2014
- Featured reviews0
- Average rating1
- Review comment count1
- Helpfulness votes0
- First review commentJune 27, 2014
- Last review commentJune 27, 2014
- Featured review comments0
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Kathy's Reviews
Keep your favorite foods fresh with this Samsung RS25H5000BC 24.5 cu. ft. side-by-side refrigerator, which features 2 humidity-controlled crispers to help preserve fruits and vegetables. Power-freeze and power-cool options enable rapid chilling.Measure Twice, Deliver OnceLearn how to measure the space where your refrigerator will go, so that you can be sure it will fit.Watch the video ›How to Prepare for Delivery and InstallationLearn how to get ready for the delivery and installation of your new refrigerator. Walk the path, check your hookups, order new parts, and empty your old refrigerator.Watch the video ›
Customer Rating
1
Refrigerator Failed Within Two Weeks
on June 18, 2014
Posted by: Kathy
from North Carolina
Gender:Female
This refrigerator stopped working in the middle of the night with in two weeks of installation. All the food spoiled. It took 5 days to get a replacement delivered. I purchased this refrigerator as a gift for my son. I am so disappointed in the purchase and the problems he had with Best Buy helping with the problem. He was without a refrigerator almost a week. He still does not have the replacement, so I have no idea at this point if the replacement will work longer than two weeks.
No, I would not recommend this to a friend.
Quality
1
Features
2
Performance
1
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Kathy's Review Comments
Keep your favorite foods fresh with this Samsung RS25H5000BC 24.5 cu. ft. side-by-side refrigerator, which features 2 humidity-controlled crispers to help preserve fruits and vegetables. Power-freeze and power-cool options enable rapid chilling.Measure Twice, Deliver OnceLearn how to measure the space where your refrigerator will go, so that you can be sure it will fit.Watch the video ›How to Prepare for Delivery and InstallationLearn how to get ready for the delivery and installation of your new refrigerator. Walk the path, check your hookups, order new parts, and empty your old refrigerator.Watch the video ›
Overall1 out of 5
1 out of 5Refrigerator Failed Within Two Weeks
By Kathy
from North Carolina
This refrigerator stopped working in the middle of the night with in two weeks of installation. All the food spoiled. It took 5 days to get a replacement delivered. I purchased this refrigerator as a gift for my son. I am so disappointed in the purchase and the problems he had with Best Buy helping with the problem. He was without a refrigerator almost a week. He still does not have the replacement, so I have no idea at this point if the replacement will work longer than two weeks.
Kathy
North Carolina
Follow-up on Second Refrigerator
June 27, 2014
After 5 days (without a working refrigerator) Best Buy finally replaced the unit with a new one. This second refrigerator had no cooling at all in the refrigerator (68 degrees) and the freezer only cooled to 40 degrees. My son was fed up, called Best Buy to pick it up. I am still waiting for my refund. I bought him a new 'fridge elsewhere.
0points
0of 0voted this comment as helpful.
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