Shark GI505 Ultimate Professional Iron: Smooth wrinkles from your clothing to maintain a professional, stylish appearance using this iron. A stainless-steel soleplate allows easy gliding action and heat retention during use. The lightweight design and 10' cord permit simple movement.
I purchased this iron in May 2014. I worked fine for about two months, then it began to leak water to the point that we had to quit using it. Also, the steam button will no longer retract. Best Buy has a 15 day return policy and couldn't help me so I called Shark about a repair or replacement. The service rep said that they could sell me another iron at a "discounted price". I reminded him that the iron has a 12 month manufactures warranty. He said that a discounted price was the cheapest route since it would cost me more to mail it back to them and then pay another $12.95 in return shipping. Bottom line, my wife bought another iron yesterday (not a Shark) and it looks like this one is going in the trash. In hindsight, the iron cost me $25 per month. I should have saved the $50 and sent my shirts out to be laundered.
My Best Buy number: 2508767157
What's great about it: worked OK for 2 months
What's not so great: Became unusable after only two months
Shark GI505 Ultimate Professional Iron: Smooth wrinkles from your clothing to maintain a professional, stylish appearance using this iron. A stainless-steel soleplate allows easy gliding action and heat retention during use. The lightweight design and 10' cord permit simple movement.
Overall1 out of 5
Beware
Byunhappycamperfrombaton rouge, la
I purchased this iron in May 2014. I worked fine for about two months, then it began to leak water to the point that we had to quit using it. Also, the steam button will no longer retract. Best Buy has a 15 day return policy and couldn't help me so I called Shark about a repair or replacement. The service rep said that they could sell me another iron at a "discounted price". I reminded him that the iron has a 12 month manufactures warranty. He said that a discounted price was the cheapest route since it would cost me more to mail it back to them and then pay another $12.95 in return shipping. Bottom line, my wife bought another iron yesterday (not a Shark) and it looks like this one is going in the trash. In hindsight, the iron cost me $25 per month. I should have saved the $50 and sent my shirts out to be laundered.
unhappycamper
baton rouge, la
shark making it right
August 4, 2014
i heard from Shark tonight. They are sending me a new iron in the mail - free of charge. Service rep says they changed their policy. Thought i should update my review in fairness to Shark.