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BEsud
 
 
 
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    1
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    August 7, 2015
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    August 7, 2015
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BEsud's Reviews
 
The SURFboard SB8163 DOCSIS 3.0 Cable Modem features 16 downstream x 4 upstream channels for high-speed internet access. It is compatible with major US Cable Internet providers and is best for cable internet speed plans up to 400 Mbps.
 
  • Tech Insider Network
Customer Rating
1 out of 5
1
Not a good purchase
on August 7, 2015
Posted by: BEsud
Purchased this modem in 4/20/2015. Spent several hours online with cable company and then Motorola to determine it was faulty and needed to be replaced. Motorola not good company to deal with! Yes, they will replace but still waiting for call back with return info. After this is done they will send me replacement if I pay $15. Then I have to pay to ship broken one back, another $15! Not good customer support. This could mean 5-7 business days without internet. Not something I could recommend.
8/7/2015
Mobile Submission: True
No, I would not recommend this to a friend.
+4points
10of 16voted this as helpful.
 
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