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June 1, 2017
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June 1, 2017
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RJR1's Reviews

ASUS - ZenWatch 3 Smartwatch 45mm Stainless Steel - Gunmetal

Keep time with this ASUS ZenWatch 3. It's constructed from high-grade stainless steel with a diamond-cut bezel for long-lasting durability. The leather strap is comfortable, stylish and adjustable. Personalize this ASUS ZenWatch 3 by downloading the accompanying smartphone app and choose which widgets to display on the customizable watch face.

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Customer Rating

Very attractive watch, but it has a design flaw

on June 1, 2017

Posted by: RJR1

I love the functionality of the Asus Zenwatch 3 however there is a design flaw. I already had the watch in for warranty repair once when it would not charge properly. They reset the components and returned it. I started having charging problems again with it again. This time they said I damaged it. ASUS said the watch showed a green and brown substance triggering the contacts to corrode inside the watch causing it to not charge. The contacts on the watch for charging are made of copper. Sweat causes copper to corrode, creating a green substance. It is a design flaw to put copper in contact with the skin. It appears ASUS declared the watch to be damaged so the consumer would have to pay for the repair rather than ASUS eating the cost for their design flaw. Unfortunately I did not get a Best Buy Support Agreement and they are unwilling to assist me with ASUS. ASUS is refusing to listen.

My Best Buy number: 0741396455

No, I would not recommend this to a friend.

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