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Tercio
 
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    1
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  • First review
    March 6, 2015
  • Last review
    March 6, 2015
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Tercio's Reviews
 
Lasko - Pure Platinum 200 Sq. Ft. Air Purifier - Black
Lasko - Pure Platinum 200 Sq. Ft. Air Purifier - Black
This Lasko Pure Platinum HF25630 air purifier utilizes 3-stage filtration with carbon, TiO2 and HEPA filters, plus a UV light, to remove a wide range of airborne irritants. The slim profile provides flexible placement options.
 
Customer Rating
3 out of 5
3
Awesome product. Terrible customer service.
on March 6, 2015
Posted by: Tercio
Awesome air purifier. Automatic setting was the primary reason why I went with this one over all of the other options out there. I'd give it 5 stars if it wasn't for the horrible customer service that Lasko has. Upon receiving it, the included remote didn't work at all. I tried calling Lasko 20 times over the course of a week and kept on holding for up to 30 minutes each time!! I tried messaging them on their website and finally received a response 4 days later:
"The cost for the remote control would be $ 5.00 ,plus $5.20 for S/H.. Total cost $10.20. We except Visa or Master card. Please call me direct at 1-800-394-3267 extn # to place an order.
Thank you"
Are you kidding me? I purchase a $200 product which contains a non functioning remote and this is the response I get? If the air purifier didn't work so well I would've already returned it just on principle. Otherwise I'd recommend it.
My Best Buy number: 0535354869
Mobile Submission: True
I would recommend this to a friend!
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