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March 21, 2014
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March 21, 2014
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DonotBuySamsungKitchenApp's Reviews

Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel

Samsung 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water: Keep your groceries at a consistent temperature for long-lasting freshness in this spacious bottom-freezer refrigerator. The adjustable pantry drawer gives you even more control over the temperature of individual items in your fridge.

Customer Rating

4.5 years and stopped working... really?

on March 21, 2014

Posted by: DonotBuySamsungKitchenApp

from Reston, VA

Gender:Female

Age:45-54

We loved this refrigerator when we purchased it. The amount of space was great and it was our first french door fridge; we will never go back to a side-by-side door model.

The ice maker stopped working around 2 years (still under warranty) so we got that replaced. Then at 4.5 years, the ice maker, then the freezer, and then the fridge all stopped working within a week. Took 4 repair trips replacing parts and 5 weeks later to determine it was unrepairable. Really!!! 4.5 years old! That is totally ridiculous and unacceptable for a refrigerator. Luckily for us, the sealing system warranty of 5 years was still in play and we were given a credit to purchase a new refrigerator; we got an LG and hope that will last a while longer; but who really knows since no one cares about quality control anymore.

On a side note about Samsung appliances... we purchased a Samsung Dishwasher about 2 years after the refrigerator; we thought we would keep the same brand names. The dishwasher ran once and then stopped working. Had them bring a new one out to replace it. The new one had to have the circuit board replaced 3 times and after 1.5 years, we finally gave up; threw the dishwasher down the back hill and purchased a Bosch.

So bottom line.... Samsung does not know how to make kitchen appliances and we will never, never, never buy another Samsung appliances again!!!

What's not so great: Stopped working

No, I would not recommend this to a friend.

Quality