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Dane123
 
 
 
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    1
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  • First review
    March 5, 2014
  • Last review
    March 5, 2014
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Dane123's Reviews
 
Keep your fresh and frozen foods organized in this Samsung French door refrigerator that features a 21.8 cu. ft. capacity, 6 gallon-size door bins and 2 humidity-controlled crispers to provide plenty of storage space.
 
Customer Rating
1 out of 5
1
Problems with Refrigerator Not Keeping Food Cold
on March 5, 2014
Posted by: Dane123
from San Diego
Gender:Male
I have purchased multiple Samsung Refrigerators, this is the first one that I have had problems with. I bought this refrigerator and it would not cool below 50 degrees. I lost food and Best Buy replaced it with a new one. This one keeps food sometimes below 40 degrees and sometimes as high as 42 degrees. I am taking measurements using a kitchen thermometer in a full gallon of water which I leave in the refrigerator. This refrigerator I understand blows cold air into the freezer and from there into the main area of the refrigerator. Most of the Samsung French Door Refrigerators are "Twin Cooling" with the cold air going directly into each area. Based on my experience I would only purchase a larger refrigerator with this "Twin Cooling" feature. I have had multiple repair people from Best Buy and Samsung and they have not been able to improve the refrigerator performance. I had requested a different refrigerator within the time period to request a change and was told that it was up to the manager and that they would not replace the refrigerator. I have never bought a new refrigerator and had it not be able to keep food cold. My 15 year old refrigerator actually froze some food sometimes, which is something that I would not be able to do with this refrigerator and I am lucky if food is below 40 degrees.
What's great about it: Looks
What's not so great: Really is a dorm refrigerator should not be your family refrigerator
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
1 out of 5
1
Performance
1 out of 5
1
+94points
96of 98voted this as helpful.
 
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