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LILisa
 
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    August 2, 2017
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    August 2, 2017
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LILisa's Reviews
 
MSI - 15.6" Laptop - Intel Core i7 - 16GB Memory - NVIDIA GeForce GTX 1050 Ti - 1TB Hard Drive + 128GB Solid State Drive - Black
MSI - 15.6" Laptop - Intel Core i7 - 16GB Memory - NVIDIA GeForce GTX 1050 Ti - 1TB Hard Drive + 128GB Solid State Drive - Black
MSI Laptop: Take your game play anywhere with this 15.6-inch MSI Leopard Pro gaming laptop. Its Intel Core i7 processor and 16GB of RAM run Windows 10 seamlessly, and its NVIDIA GeForce GTX 1050 Ti graphics card produces immersive environments. This MSI Leopard Pro gaming laptop has a 128GB solid-state drive for fast access and a 1TB hard drive for maximum storage.
 
Customer Rating
1 out of 5
1
Bad product - worse repair dept
on August 2, 2017
Posted by: LILisa
If there was a zero star rating I'd pick zero. Purchased as a graduation gift for my son to go off to college with this fall. Within days this unit randomly freezes for no reason needing a hard reboot each time. I've reinstalled the OS twice (2nd time straight from Microsoft) and updated ALL drivers - but still it randomly freezes. Geek Squad was no help as i was told MSI does not authorize the Geek squad to do any repairs on their hardware. Wished I had purchased a BB protection plan though. I'd rather deal with BB locally than MSI. Of the 5 prior laptops Ive owned (other name brands) MSI is the 1st and only one and most pricey that crapped out practically right out the box.
Returned it as a in-warranty repair to MSI in CA (we're on the east coast) $50.00 at my expense and was promptly return to me in 2 days after receipt citing only a re-install of the OS was needed. RMA tech completely ignored me telling them the OS was already reset twice. Booted up 'repaired' unit and this thing locked up in an hour while installing updates from MS. Got a new RMA and returning it a 2nd time. Only time will tell. Thanks MSI for being a killjoy to what I thought would be a fun and exciting graduation gift.
My Best Buy number: 394591320
Mobile Submission: False
No, I would not recommend this to a friend.
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31of 39voted this as helpful.
 
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