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UnhappyBob
 
 
 
UnhappyBob's stats
 
  • Review count
    1
  • Helpfulness votes
    22
  • First review
    December 19, 2015
  • Last review
    December 19, 2015
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  • Average rating
    1
 
  • Review comment count
    1
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    0
  • First review comment
    December 20, 2015
  • Last review comment
    December 20, 2015
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UnhappyBob's Reviews
 
With 8 preset cycles and 4 temperature settings, this Samsung DV40J3000EW electric dryer offers the versatility needed to provide ideal drying levels for clothing, bedding and more. Noise-reduction technology helps ensure quiet performance.
 
Customer Rating
1 out of 5
1
DID NOT WORK TO SPECIFICATIONS IN MANUAL
on December 19, 2015
Posted by: UnhappyBob
The dryer display panel did not work correctly according to the specs in the owner's manual. Main problem is Cool Down indicator light comes on immediately upon starting dryer. It should come on when the cool down cycle starts, not immediately. Chatted with Samsung and was told it was defective. Best Buy replaced it but the replacement dryer failed too.
No, I would not recommend this to a friend.
+20points
22of 24voted this as helpful.
 
UnhappyBob's Review Comments
 
With 8 preset cycles and 4 temperature settings, this Samsung DV40J3000EW electric dryer offers the versatility needed to provide ideal drying levels for clothing, bedding and more. Noise-reduction technology helps ensure quiet performance.
 
Overall1 out of 51 out of 5
DID NOT WORK TO SPECIFICATIONS IN MANUAL
By UnhappyBob
The dryer display panel did not work correctly according to the specs in the owner's manual. Main problem is Cool Down indicator light comes on immediately upon starting dryer. It should come on when the cool down cycle starts, not immediately. Chatted with Samsung and was told it was defective. Best Buy replaced it but the replacement dryer failed too.
Customer Avatar
UnhappyBob
Concord, CA
Samsung response
December 20, 2015
I had a chat session with Samsung on their website and they told me something was wrong. Either the display panel was defective and the dryer was working correctly mechanically OR the display panel was correct and the dryer was not working correctly mechanically. This is the reason I returned it and for the bad review.
0points
0of 0voted this comment as helpful.
 
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