Share jentao's profile
 
Facebook Twitter
 
 
jentao
 
 
 
jentao's stats
 
  • Review count
    1
  • Helpfulness votes
    31
  • First review
    December 16, 2013
  • Last review
    December 16, 2013
  • Featured reviews
    0
  • Average rating
    1
 
Reviews comments
  • Review comment count
    0
  • Helpfulness votes
    0
  • First review comment
    None
  • Last review comment
    None
  • Featured review comments
    0
 
Questions
  • Question count
    0
  • Helpfulness votes
    0
  • First question
    None
  • Last question
    None
  • Featured questions
    0
 
Answers
  • Answer count
    0
  • Helpfulness votes
    0
  • First answer
    None
  • Last answer
    None
  • Featured answers
    0
  • Best answers
    0
 
 
jentao's Reviews
 
Have your new interface for a smartphone or MP3 player installed neatly, reliably and professionally by a Geek Squad Autotech. Our Autotechs workmanship is warrantied for life. Additional materials fees apply; see below for more details.*
 
  • Tech Insider Network
Customer Rating
1 out of 5
1
Horrible customer service in Springfield, MO
on December 16, 2013
Posted by: jentao
from Warsaw, MO
I made an appointment online to have mp3 installment done on my vehicle. I live in a town that does not have a best buy, so I would have to travel 90 miles to the nearest one to get this done. I then called the store to make sure they'd have the part in or what I needed to do to insure the part was in since I don't necessarily know what they would need to have this done. The clerk I spoke to was rude, stated that I needed to come in and purchase the part before the work could be done (yes, of course, that is why I am calling...), that he had no clue what I was wanting done despite me telling him I have an appointment for later on in the week for mp3 installation to be able to play an ipod/iphone in the vehicle. I told him again what I was wanting done and he rudely told me that they don't even make appointments until the person comes in and buys the part. I explained again that I simply wanted to know what they had in stock for what I am needing done, and the clerk hung up on me. Appointment will be canceled and I will never use this store for service regardless of what it is.
No, I would not recommend this to a friend.
+23points
31of 39voted this as helpful.
 
jentao's Review Comments
 
jentao has not submitted comments on any reviews.
 
jentao's Questions
 
jentao has not submitted any questions.
 
jentao's Answers
 
jentao has not submitted any answers.