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May 8, 2014
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May 8, 2014
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Nael's Reviews

Samsung - 1.7 Cu. Ft. SLIM FRY Over-the-Range Convection Microwave - Stainless steel

Samsung 1.7 cu. ft. SLIM FRY Over-the-Range Convection Microwave: Bake, broil, microwave and roast your food, all with a single, easy-to-use appliance. This convection microwave offers SLIM FRY technology so you can cook crispy food without hot oil for a healthier you. Its ceramic enamel interior means cleaning the microwave has never been simpler. Three Things to Know Before Buying an Over-the-Range MicrowaveLearn how to measure and evaluate your space to find the right over-the-range microwave for your kitchen.Watch the video ›

My Best Buy® Elite Plus Member
This user is a My Best Buy® Elite Plus Member, who has spent $3,500 on eligible purchases and is now getting 1.25 points per dollar. They may have received My Best Buy® bonus points for submitting reviews. They may have also participated in an invitation-only program that provides My Best Buy® Elite Plus Members with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews.
My Best Buy® Elite Plus Member

Customer Rating

Defective Product

on May 8, 2014

Posted by: Nael

from San Francisco,CA

Gender:Male

Age:35-44

I did not purchase a best buy geeksquad warrant so now Samsung and ServiceQuick have been attempting to fix this Microwave for almost three weeks.

It worked fine for almost two months, functions as an over the range fan, steam veggies, and convection microwave. I thought highly of samsung and really wanted to like this microwave. All of my appliances are samsung and have no problems. The only is this microwave that has been fixed three times and all parts replaced and still they want to try one more thing to fix it.

We have been without a microwave and over the range fan for three weeks because Samsung knows this is a defective product and still does not want to replace it or refund me.

This is not what I expect out of a samsung brand. Should of stuck with Kitchen Aid or GE.

My Best Buy number: 585151890

What's great about it: Nothing

What's not so great: No Power for 3 weeks

No, I would not recommend this to a friend.

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