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Dissatisfied
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- Review count1
- Helpfulness votes19
- First reviewSeptember 19, 2016
- Last reviewSeptember 19, 2016
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- Average rating1
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Dissatisfied's Reviews
Geek Squad® Certified Refurbished products are thoroughly, painstakingly and lovingly tested, so you can be sure that your device will work right, right away. Learn more about Geek Squad® Certified Refurbished products.Samsung Gear S2 Smartwatch: Stay connected even when you're away from your phone with this smartwatch, which receives texts, e-mails and notifications and features S Health and Nike+ Running integration to track your health and fitness. The 1.2" Super AMOLED touch screen makes it easy to navigate apps and Web pages.
Posted by: Dissatisfied
I unfortunately didn't read the reviews about the Geek Squad before I made this purchase, I wish I had. I have had the watch less than 5 days before while wearing it the staps broke.
I called Geek Squad and was told to go to the store where they will exchange the item for one that is not defective. After going to the store, wasting time that I will never get back, I was told my only option was to return the item and purchase a new one. I guess they really don't stand behind their refurbished products.
I wanted the watch after upgrading from the Gear Fit and was willing to get a replacement band, but that option was not offered and when I offered it was told it could not be done. Worst experience ever, first and last refurbished Geek Squad item for me.
I called Geek Squad and was told to go to the store where they will exchange the item for one that is not defective. After going to the store, wasting time that I will never get back, I was told my only option was to return the item and purchase a new one. I guess they really don't stand behind their refurbished products.
I wanted the watch after upgrading from the Gear Fit and was willing to get a replacement band, but that option was not offered and when I offered it was told it could not be done. Worst experience ever, first and last refurbished Geek Squad item for me.
My Best Buy number: 0584013878
No, I would not recommend this to a friend.
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