Share k9endy's profile
 
Facebook Twitter
 
 
k9endy
 
 
 
k9endy's stats
 
  • Review count
    2
  • Helpfulness votes
    49
  • First review
    January 11, 2015
  • Last review
    November 14, 2015
  • Featured reviews
    0
  • Average rating
    1
 
  • Review comment count
    2
  • Helpfulness votes
    3
  • First review comment
    October 7, 2014
  • Last review comment
    February 5, 2015
  • Featured review comments
    0
 
Questions
  • Question count
    0
  • Helpfulness votes
    0
  • First question
    None
  • Last question
    None
  • Featured questions
    0
 
Answers
  • Answer count
    0
  • Helpfulness votes
    0
  • First answer
    None
  • Last answer
    None
  • Featured answers
    0
  • Best answers
    0
 
 
k9endy's Reviews
 
Groceries for days. This mega-capacity LG refrigerator has a flexible storage system and spacious interior to accommodate a houseful of people. The Door-in-Door feature lets you keep beverages and snacks within easy reach, to save time and energy.
 
Customer Rating
1 out of 5
1
Garbage
on November 14, 2015
Posted by: k9endy
from WA
On our second warranty repair. Now no one will come and fix it. Ongoing for a month with no fridge in the house. Customer service is extremely slow and lazy. Never, ever again. They should be replacing this unit but every time I call they say they will get back to me in 3-5 business days. Best Buy should sever ties with this HORRIBLE company.
My Best Buy number: 0582712872
Mobile Submission: True
No, I would not recommend this to a friend.
+16points
17of 18voted this as helpful.
 
Samsung 31.7 Cu. Ft. 4-Door Flex French Door Refrigerator: Properly chill a variety of grocery items with this Samsung refrigerator, which features a Triple-cooling system that's comprised of 2 compressors and 3 evaporators to maintain ideal temperatures. If something inside the fridge accidentally spills, you can easily clean it up thanks to the 4 spill-proof tempered-glass shelves. The thru-the-door ice and water dispenser lets you easily access filtered water and crushed or cubed ice.
 
  • My Best Buy® Elite Plus Member
Customer Rating
1 out of 5
1
DO NOT PURCHASE!!
on January 11, 2015
Posted by: k9endy
from Blaine, wa
We are at 1 year and 9 days of ownership (but its only been installed in our home for 11 months) and the upper portion of the refrigerator will not keep food cold. Best Buy said they can't help (they will for a fee) and Samsung has said the exact same thing. $3,000 down the tubes because I'm 9 days past warranty, even though it has only been in my home for 11 months.
The ice maker has only given crushed ice the entire time, never cubed when we switched the setting. Then the ice maker froze shut and had to be completely thawed to allow access back into it. Seems to be a common problem based on other reviews. Buy another refrigerator, worst experience ever.
My Best Buy number: 0582712872
No, I would not recommend this to a friend.
+30points
32of 34voted this as helpful.
 
k9endy's Review Comments
 
This portable speaker system lets you use your Wi-Fi network to connect and control your iTunes library for wireless audio in your home. Two 3" woofers and two 1" high-efficiency tweeters ensure full-range audio performance.
 
Overall3 out of 53 out of 5
Great promotional gift
By JGarcia from Texas
Airplay speaker was promotional gift. Good sound but don't like how cord/battery hooks underneath of speaker. We have two speakers in our house both intermittently cuts out.
Customer Avatar
k9endy
Blaine, wa
Get a wifi extender
October 7, 2014
Get a wifi extender to clear up some of the dead spots. worked for me.
0points
0of 0voted this comment as helpful.
 
Samsung 31.7 Cu. Ft. 4-Door Flex French Door Refrigerator: Properly chill a variety of grocery items with this Samsung refrigerator, which features a Triple-cooling system that's comprised of 2 compressors and 3 evaporators to maintain ideal temperatures. If something inside the fridge accidentally spills, you can easily clean it up thanks to the 4 spill-proof tempered-glass shelves. The thru-the-door ice and water dispenser lets you easily access filtered water and crushed or cubed ice.
 
Overall1 out of 51 out of 5
DO NOT PURCHASE!!
By k9endy from Blaine, wa
We are at 1 year and 9 days of ownership (but its only been installed in our home for 11 months) and the upper portion of the refrigerator will not keep food cold. Best Buy said they can't help (they will for a fee) and Samsung has said the exact same thing. $3,000 down the tubes because I'm 9 days past warranty, even though it has only been in my home for 11 months.
The ice maker has only given crushed ice the entire time, never cubed when we switched the setting. Then the ice maker froze shut and had to be completely thawed to allow access back into it. Seems to be a common problem based on other reviews. Buy another refrigerator, worst experience ever.
Customer Avatar
k9endy
WA
Update
February 5, 2015
Samsung relented and honored the warranty since the unit had not been in our home for one year. Their communication with Best Buy was atrocious though. We are now at about a month without a fridge. Today my wife called and spoke with Aaron at the Bellingham Best Buy and he called Samsung on our behalf (we had called several times and could never quite get the two parties to meet). Give Aaron a raise, he was great. He got the info from Samsung and even sent it to us in case he wasn't at the store when we arrived. We got to the store and he made sure we were in good hands before he left for the day. We expressed our reservations about another Samsung and they knocked $240 off an LG that we liked to make it a pretty good upgrade for only $32 out of our pocket. After what we've been through that went a long way towards healing. Thanks Aaron and the appliance crew at Bellingham Best Buy.
+3points
3of 3voted this comment as helpful.
 
k9endy's Questions
 
k9endy has not submitted any questions.
 
k9endy's Answers
 
k9endy has not submitted any answers.