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Sean
 
 
 
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  • Review count
    1
  • Helpfulness votes
    15
  • First review
    June 2, 2017
  • Last review
    June 2, 2017
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    June 2, 2017
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    June 2, 2017
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Sean's Reviews
 
Orbi Whole Home WiFi System delivers up to 2.2Gbps high-performance WiFi. Sleek, modern design with high-gain internal antennas for up to 6,000 square feet of coverage. FastLane3 Technology creates a dedicated Tri-Band WiFi for seamless 4K streaming and gaming everywhere in your home. Keep a single WiFi name for uninterrupted connections as you move from room-to-room. Circle with Disney runs on Orbi Routers for a smart way for families to manage content and time online, on any connected device. Provide internet access to guests without sharing your personal network password. Orbi is ready right out of the box and compatible with your ISP. Just use the Orbi app to get started with better WiFi, everywhere in minutes.
 
Customer Rating
2 out of 5
2
Not working with Macbook Pro, poor Tech Support
on June 2, 2017
Posted by: Sean
Easy to set up. Wired connection works fine. Wireless is not good. Having trouble to get stable WiFi connection for my laptops, e.g. Surface Pro 3, and Macbook Pro (2013). Called tech support, after trying different tricks, they got the Macbook Pro work (only when 10 ft from the main router), stopped working 10 min after. Called again, they said would ask upper level technician and call me which never happened. Will return this and try a different brand.
My Best Buy number: 0730817398
No, I would not recommend this to a friend.
+9points
15of 21voted this as helpful.
 
Sean's Review Comments
 
Orbi Whole Home WiFi System delivers up to 2.2Gbps high-performance WiFi. Sleek, modern design with high-gain internal antennas for up to 6,000 square feet of coverage. FastLane3 Technology creates a dedicated Tri-Band WiFi for seamless 4K streaming and gaming everywhere in your home. Keep a single WiFi name for uninterrupted connections as you move from room-to-room. Circle with Disney runs on Orbi Routers for a smart way for families to manage content and time online, on any connected device. Provide internet access to guests without sharing your personal network password. Orbi is ready right out of the box and compatible with your ISP. Just use the Orbi app to get started with better WiFi, everywhere in minutes.
 
Overall2 out of 52 out of 5
Not working with Macbook Pro, poor Tech Support
By Sean
Easy to set up. Wired connection works fine. Wireless is not good. Having trouble to get stable WiFi connection for my laptops, e.g. Surface Pro 3, and Macbook Pro (2013). Called tech support, after trying different tricks, they got the Macbook Pro work (only when 10 ft from the main router), stopped working 10 min after. Called again, they said would ask upper level technician and call me which never happened. Will return this and try a different brand.
Customer Avatar
Sean
Totally agree with macuser. Not router for Macs
June 2, 2017
Just checked Orbi owner community. Apparently there are many unhappy Mac users who are waiting for firmware fix. It is a known problem. Wish I knew before buying! Will return this junk for sure!
0points
0of 0voted this comment as helpful.
 
Orbi Whole Home WiFi System delivers up to 2.2Gbps high-performance WiFi. Sleek, modern design with high-gain internal antennas for up to 6,000 square feet of coverage. FastLane3 Technology creates a dedicated Tri-Band WiFi for seamless 4K streaming and gaming everywhere in your home. Keep a single WiFi name for uninterrupted connections as you move from room-to-room. Circle with Disney runs on Orbi Routers for a smart way for families to manage content and time online, on any connected device. Provide internet access to guests without sharing your personal network password. Orbi is ready right out of the box and compatible with your ISP. Just use the Orbi app to get started with better WiFi, everywhere in minutes.
 
Overall1 out of 51 out of 5
Does not work with a mac
By macuser
Literally does not work with a mac. PC devices, iOS, Android all work fine, but there is a bug in their firmware related to Macs. I have been on the phone for 90 minutes with no luck. I would not but this item until you confirm the firmware bug is fixed.
Customer Avatar
Sean
LA
Definitely not working with Macs
June 2, 2017
Agreed! A friend brought his Macbook Pro to our house and it has the same problem! Please check out Orbi owner community, this is a known issue for Mac users.
+2points
2of 2voted this comment as helpful.
 
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