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    September 5, 2014
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    September 5, 2014
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dave's Reviews
 
Frigidaire Gallery 25.6 Cu. Ft. Frost-Free Side-by-Side Refrigerator: Keep plenty of groceries chilled inside this Frigidaire Gallery refrigerator, which features 2 humidity-controlled crispers, a CoolZone drawer, 3 SpillSafe shelves, 2 adjustable, gallon-size door bins, two 2-liter fixed door bins and plenty of additional storage space. You can even access filtered water and crushed or cubed ice through the door.
 
Customer Rating
1 out of 5
1
Problems w/in 9 months
on September 5, 2014
Posted by: dave
from fairless hill, pa
Gender:Male
Age:35-44
One day after about 9 months the temp on my Fridge was showing 56 deg and the freezer was at -18. So i let it go for another day and during that time both fluctauted up and down. So i called Best Buy and they set up to send some guys from Geek Squad. They come and i tell them whats wrong, the guy then calls an office to have someone lead him through what to do. As soon as i heard that i knew i was in trouble. Why you would send someone to fix a fridge who has to call someone else to lead them through it is beyond me. I knew i was in for trouble. Anyway, after he explains to the person on the phone what he's looking at they come to the conclusion that the problem is a sensor and that will take at least 6 days to get in stock. So now i have to basically go a week w/out a properly functioning fridge. They come back a week later and actually take something apart (which they didnt really do the 1st time) and realize that the cooling coils are frozen in a block of ice. So the guy says, that must have been you're problem. Me knowing nothing about refrigerators thinks "ok, that makes sense i guess". They proceed to melt the block of ice off the coils and why he's doing that i ask "what would cause that, it doesnt seem right" He respondes "honestly i can't tell you". Which is not a great answer considering this frrige is less than 10 months old. So they pack up and leave and the temp on the frige stabilizes to the way it was when it was working. Well that lasted about 2 days and i noticed that frost was building again in the freezer. Then the 3rd day the temp was out of wack again. So basically i'm back to the same problem!! This time i'm calling the manufacturer and not "geek squad" because they have no clue! I would have been better off calling and having someone lead me through how to fix it instead of waiting for someone else in a geek squad shirt to do the same thing. Thank god i didnt extend a geek squad warrenty because they are clueless! They need to have people who specialize in specific appliances, dont send me a guy who just went to someones house to fix a computer to fix my frige!
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
1 out of 5
1
Performance
1 out of 5
1
+21points
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