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October 18, 2016
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October 18, 2016
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AB10182016's Reviews

KitchenAid - 24.8 Cu. Ft. Side-by-Side Refrigerator

KitchenAid Side-by-Side Refrigerator: Keep your fresh and frozen groceries accessible with this spacious refrigerator, which offers adjustable shelves for customized organization. The In-Door-Ice system dispenses filtered water and ice with a touch.

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Customer Rating

Not worth the trouble

on October 18, 2016

Posted by: AB10182016

I purchased this unit in Oct. 2014 when my old Kitchen-aid refrigerator went out. Since then, the unit has had 5 repairs done to it. Two repairs were covered under the product warranty(with-in a year from purchase date) and 3 under the extended warranty (cost about $300 for 3 years). I purchased the extended warranty after it broke the second time.

Lemon law does not cover this product until it breaks 4 times under the same warranty!!!! (Should get it replaced SOON)

The unit has great lighting, ice machine and water dispenser works excellent and the shelving worked well for us but overall this refrigerator is not worth the trouble. If you still want this refrigerator, make sure you purchase the extended warranty and have a spare unit to put all your food in because each repair took a week to two weeks for the parts to come in after the technician came out to work on it.

I do want to mention that I have the Kitchen-aid stove top, oven, microwave and dishwasher also in my kitchen and all work excellent. I guess this refrigerator was just a bad product.

Hope this helps.

My Best Buy number: 0545959832

No, I would not recommend this to a friend.

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