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    September 12, 2015
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robinsonma's Reviews
 
Frigidaire Gallery 30" Self-Cleaning Freestanding Electric Convection Induction Range: Take control of your cooking surfaces and treat your family to home-cooked meals. The 5-element induction cooktop gives you more room to boil, simmer and fry while making cleanup easier by heating only the cookware, not the cooktop, eliminating burnt-on spills. The convection oven lets you cook foods evenly on multiple racks while gauging and maintaining your desired food temperature. This smart, powerful functionality comes in a stainless steel package that complements the modern kitchen with elegant style.
 
Customer Rating
1 out of 5
1
bad smell from this oven
on September 12, 2015
Posted by: robinsonma
Please do your homework when purchasing a Frigidaire induction range. We thought we had done ours before purchasing a model FGIF3061NF this past spring. Soon after installation we began smelling what can best be described as the acrid burning of electrical components whenever we attempted to use the oven. We were initially told the oven had to be broken in and the smell would go away, but it did not. Because it was 45 days after the purchase Best Buy could not help us and referred us to Frigidaire since we were under the manufacturer's warranty (they would have helped if we bought the extended warranty). Frigidaire refused to replace the stove and arranged to have it looked at by a local technician who could find nothing wrong but did notice the odor after we heated the oven for about 15 minutes. He ordered the replacement parts he thought would correct the problem, but then there was a problem getting the parts and it took a lot of arm twisting to get Frigidaire to step out of their comfort zone and finally ship the parts overnight when they were available...even after we had waited on them for a month. Once installed we thought the problem was solved but we began to smell the odor again and now that baking season has returned it is obvious we still have a problem. The smell actually burns our eyes and throat and we have to open the windows to use this range for any extended period of time (like cooking a pizza). I am a big believer in induction ranges but it appears we have a lemon and we are not looking forward to contacting Frigidaire yet again for a problem I suspect will continue, especially when the technicians we are sent know we have a problem but have no apparent idea how to fix it. Buyer beware.
My Best Buy number: 2288441988
No, I would not recommend this to a friend.
+24points
25of 26voted this as helpful.
 
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