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- Review count1
- Helpfulness votes52
- First reviewDecember 29, 2013
- Last reviewDecember 29, 2013
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- Average rating1
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crezam's Reviews
More convenient cooking. This Samsung range has a 5-burner cooktop so you can prepare multiple dishes at the same time. Plus, its smooth ceramic surface and steam clean option make it easy to keep spotless.
Customer Rating
1
Looks good but failed within a few weeks
on December 29, 2013
Posted by: crezam
from Miami
Gender:Male
Age:25-34
This range is definitely a nice looking one. Looks more expensive than what it is. I have had it for about 10 weeks and so far this is my experience:
- Cook top area has performed good. Powerful heat and things boil pretty quickly. The glass gets dirty easily but I imagine any range made out of glass will have the same problem. I recommend buying cleaning products made for glass cook tops
- The oven started working properly, then out of the sudden it cannot be turned on. A technician from the Geek Squad came and stated the internal board (basically the computer that controls the oven) is defective and needs to be replaced. Also the light on/off works only occasionally which is also indication the computer has some kind of defect.
I'm waiting for the replacement part so it gets fixed. I'm a little bit concerned about the performance of this from now. Who knows if the new part also will be faulty. I wonder if someone else has had a similar experience.
In summary, overall looks and features are great, the problem is reliability and the risk of an important part as the main board breaking after warranty expires. Maybe it would be wise to buy an extended warranty for it.
- Cook top area has performed good. Powerful heat and things boil pretty quickly. The glass gets dirty easily but I imagine any range made out of glass will have the same problem. I recommend buying cleaning products made for glass cook tops
- The oven started working properly, then out of the sudden it cannot be turned on. A technician from the Geek Squad came and stated the internal board (basically the computer that controls the oven) is defective and needs to be replaced. Also the light on/off works only occasionally which is also indication the computer has some kind of defect.
I'm waiting for the replacement part so it gets fixed. I'm a little bit concerned about the performance of this from now. Who knows if the new part also will be faulty. I wonder if someone else has had a similar experience.
In summary, overall looks and features are great, the problem is reliability and the risk of an important part as the main board breaking after warranty expires. Maybe it would be wise to buy an extended warranty for it.
What's great about it: Design, looks and cooktop area (so far)
What's not so great: Defective control panel which renders oven unusable
No, I would not recommend this to a friend.
Quality
3
Features
4
Performance
1
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