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    1
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  • First review
    April 29, 2016
  • Last review
    April 29, 2016
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NewfPyr's Reviews
 
Samsung - 28.5 Cu. Ft. Side-by-Side Refrigerator with Food Showcase Door and Thru-the-Door Ice and Water - Stainless Steel
Samsung - 28.5 Cu. Ft. Side-by-Side Refrigerator with Food Showcase Door and Thru-the-Door Ice and Water - Stainless Steel
The Samsung Food Showcase refrigerator provides easy access to on-the-go items. The exterior showcase gives you instant access to drinks and condiments, while the inner case lets you store large, fresh food items. Perfect for frequently used items, this refrigerator lets you easily organize your food by type or family member.
 
Customer Rating
1 out of 5
1
Samsung customer service is the worst
on April 29, 2016
Posted by: NewfPyr
The worst customer service I have ever dealt with. Fridge was missing the drip tray which goes under the water dispenser. I spent 30 minutes on the phone with Samsung customer service but they will not send me one until I send the sales receipt in along with other information. After I do that then they said I have to call back to have them order the part so more time gone over this matter. Most products can be registered with the model & serial number but not with Samsung. I would not have purchased if I had known it would not be missing a part and will stay away from Samsung products in the future. Other companies are more than willing to send parts when something is missing from a new product but not Samsung. This is a small most certainly inexpensive part but no help from Samsung.
My Best Buy number: 0397612718
No, I would not recommend this to a friend.
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12of 12voted this as helpful.
 
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