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Retro6
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- Review count1
- Helpfulness votes51
- First reviewNovember 1, 2015
- Last reviewNovember 1, 2015
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- Average rating1
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Retro6's Reviews
Samsung 4.0 Cu. Ft. 8-Cycle Top-Loading Washer: Safely wash a wide variety of fabrics with 8 cycles and 4 temperature settings to choose from. The soft-close lid allows you to easily open and close the lid without making noise.This washing machine is not affected by the published safety recall.
Posted by: Retro6
from Elgin, MN
Purchased June 24, 2015. Started having problems less then a month with certain cycles where it would stop during rinse/spin with lights on. Pause and restart and had same problems. Steadily got worse where it didn't matter what cycle you started with or just a rise/ spin or spin it would always stop during the rinse/ spin or spin. Starting in August had tech out 3 times and now after 3 months of dealing with Samsung support they finally gave in and are replacing the Washer. I am trying to get store credit so I don't have to look at this same machine again, as I have lost all faith that this washer will last any length of time beyond the warranty period. That wasn't the worse part of the experience though. I realize stuff breaks, but Samsung customer service is by far the worse experience I have had the displeasure of dealing with. I wish I could measure my time dealing with Samsung support in hours, but all the time I have spent on the phone dealing with this problem it would equal days. That is why I would never recommend this washer or any Samsung product. I always had a high regard for their TV's but if I ever had a problem with one and had to deal their support system again I am pretty sure I might run out in front of a car as that would be more enjoyable.
My Best Buy number: 0217737898
No, I would not recommend this to a friend.
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