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fzhang
 
 
 
fzhang's stats
 
  • Review count
    1
  • Helpfulness votes
    28
  • First review
    January 30, 2012
  • Last review
    January 30, 2012
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    2
 
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fzhang's Reviews
 
Consistent and even heating can be yours with this electric cooktop. The coil heating elements provide thorough heat ensuring accurate cooking when preparing everything from a grilled cheese sandwich to a complex sauce.
 
Customer Rating
2 out of 5
2
Terrible customer service and instruction
on January 30, 2012
Posted by: fzhang
from NJ
Bought this cooktop a couple of weeks ago. It looks decent.
The cooktop comes with three wires (rather than 4-wires as other brands): red, black and ground (old standard). But the power supply in my kitchen has 4-wires: red, black, white and ground (new standard). The installation instruction has no any useful information on how to connect the 3-wire (old standard) cooktop to a 4-wire power supply (new standard). Called customer service, a guy told me to check the local building code ! Made a live chat with another guy, and was told he cannot help me and asked me to hire a local electrician!
A terrible experience with this purchase!
No, I would not recommend this to a friend.
+17points
28of 39voted this as helpful.
 
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