This ARRIS SURFboard cable modem uses DOCSIS 3.0 technology to ensure speed that lets you surf the Web and download videos, music and images with ease. The integrated wireless network (802.11n) is backward compatible with 802.11b/g access points
I purchased this product about two months ago from my local Best Buy location. I admit I am very uneducated when it comes to routers, but I knew my old one had died and it needed replaced. The gentleman in the store told me that if I got this modem/router combo, I could return the modem from my local cable company and no longer have to worry about the monthly charge for it. I figured the extra money for the Motorola would end up saving me money in the long run. Boy, was I wrong! The product was easy enough to install (although I had to Google the user name and password to set up the security because it did not specify what it was ANYWHERE in the measly directions). For the first month all seemed well. The connection was fast and it was able to handle the multiple devices we have in our home. However, after about a month of use, the wireless connection began to drop. At first it was only once or twice a day and I thought it was perhaps the cable connection. So I hooked up my computer directly do the modem and had no problem, while I watched the wireless internet connection drop on my tablet. This proved that the wireless was the issue. Of course, this happens after I spend about $150 and it is past the return period!!!! I called Motorola and was told I would be charged $30 just to get one question answered. To me, this is ridiculous. I have researched online and found that this is apparently a very common problem with this modem/router. I would NEVER recommend this to ANYONE...EVER!!! I am so sorry I bought this and didn't just get a simple router. It would have saved me a lot of extra time, money, and stress. If I could give this hunk of junk zero stars, I would.
My Best Buy number: 423793886
What's not so great: drops wireless connection repeatedly, expensive