Defrost and cook foods quickly and easily with this 1000W Whirlpool over-the-range microwave. A two-speed vent fan helps reduce cooking smells and filters air in your kitchen, and preset options let you cook food at proper temperatures and times. This Whirlpool over-the-range microwave has adjustable lighting and a kitchen timer option for versatility.
Cheap price (replacement where we plan to move in 2 years and new buyers will likely want new appliances), got to us relatively fast, but is dented beyond recognition.
Now, the packaging seemed sturdy and looked undamaged, so I can only imagine that that damage actually occurred before packaging and whoever was at the front end just assumed that it would "all be OK."
Now, honestly, we are desperate for a microwave to warm bottles, etc. so I'd probably just chalk it up to experience and install it anyway, but one of the corners is dented so bad, the hole on the top can't screw to hold up the microwave, so installation is not even possible. Maybe it's for the best. Maybe the internal mechanism was also damaged and I would have microwaved my family.
So, what are my options? I get to lug this huge thing to best buy and they will send me a replacement? (great! Another week without a microwave).