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    January 14, 2012
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    January 14, 2012
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DissapointedOne's Reviews
 
Have your new car stereo installed neatly, reliably and professionally by a Geek Squad Autotech. Our Autotechs workmanship is warrantied for life. Plus, if you ever sell your vehicle, we'll reinstall your factory stereo for free. Additional materials fees apply; see below for more details.*
 
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Customer Rating
1 out of 5
1
Extremely dissapointed
on January 14, 2012
Posted by: DissapointedOne
from Dover, DE
To start with...I usually leave positive reviews, this may be one of the only negative ones I have written recently. I brought in my girlfriends car to install a head unit and speakers I bought her for Christmas. I was going to do the install myself, but they said it was only $50. It was $20 to plug in a cable in the back of the head unit for an iphone and $20 to pair bluetooth. I had to pay for the cable install because it was on the back of the deck, I declined the pairing cost as it takes 30 seconds. I thought both of these costs were a little ridiculous. They said it would only take an hour and a half.
A little over 2 and a half hours later they called me to pick up the car. After driving off I notice that there is a double turn signal noise and door chime. Very annoying. The new adapter has chimes too I guess for some models. My girlfriend noticed that her climate control lights were not working below the radio.
Hence I return to Best Buy to fix the problems. An hour and a half later I get a call from the tech. I return to the shop to find out that they did not fix anything. I immediately went to the manager. He talked to the guys and they disconnected the chime which took another hour. Why they didn't just do it in the first place I have no idea. They did not know why the dash lights were not working and even said they didn't even go near them??? Now I have to drop the car at the dealer to see what is wrong with the dash then bring the car back to Best Buy AGAIN. I was told they may pay for the fix. They said they would not guarantee it. Do not waste your time, energy, or money on install services from Best Buy. I may never even go back to the store again because of this experience.
What's great about it: Nothing
What's not so great: Everything
No, I would not recommend this to a friend.
+128points
147of 166voted this as helpful.
 
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