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Nosaints
Nosaints's stats
- Review count2
- Helpfulness votes81
- First reviewJuly 8, 2016
- Last reviewJuly 28, 2016
- Featured reviews0
- Average rating3
- Review comment count4
- Helpfulness votes21
- First review commentJuly 10, 2016
- Last review commentJuly 14, 2016
- Featured review comments0
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Nosaints's Reviews
Connect to the Internet wirelessly with this eero wall-to-wall Wi-Fi system. A simple app guides you through the setup process and enables automatic connectivity between devices, and you can access the app from your phone to manage devices and configure settings. Utilize WPA2 encryption on this eero wall-to-wall Wi-Fi system to safeguard data over your network.
Posted by: Nosaints
I first bought a 3-pack of Luma at Best Buy. It was pathetic. Poor performance, connection, coverage etc. After a week I returned them to my local best buy in Houston. I purchased the eero direct and had zero issues setting up. The speeds are consistent and coverage is great. I did have to purchase a 4th, but my house is around 4000 sq ft and eero only covers around 1000 sq ft per unit. My review of Luma is on the best buy website. It is at the bottom. It WAS the only review, but Luma quickly dispatched their review/internet reputation management as seen by the 5 star/generic reviews posted ahead of mine. Luma may eventually get their issues resolved, but in the meantime buy an eero!
My Best Buy number: 2856466238
I would recommend this to a friend!
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+33points
43of 53voted this as helpful.
Provide a strong Wi-Fi signal in every room and forget about buffering and dead zones with this Luma surround Wi-Fi system. The devices adapt to your home and automatically fine-tune their signal in real time to always offer peak performance and speed. A mobile app lets you set parental controls and pause access to the Internet during family time, and sharing your WiFi with visitors is simple, too-- no more remembering complex passwords, one tap and they’re good to go with Luma’s surround WiFi system.
Posted by: Nosaints
Purchased 7/7. Downloaded app and went thru setup. It was fairly simple and showed that I had successfully setup. The Luma app showed a 108mbps download speed. 2 Lumas upstairs and 1 down. However, I walked around house with iPhone using a speed test app. The actual speed was anywhere from 8-40 Mbps. The only place 100 Mbps was achieved was 1 foot from luma hooked to cable modem. 10 ft away in same room was closer to 30. Came home today downstairs unit was disconnected. It won't reconnect. My iPhone constantly drops or won't connect. My apple airport that was replaced had better coverage and was more consistent. I have reached out to luma and update reviews if problems resolved. Otherwise I'll return immediately and give Eero a try. This product is not as advertised and isn't ready for consumer.
My Best Buy number: 2856466238
Mobile Submission: True
No, I would not recommend this to a friend.
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+5points
38of 71voted this as helpful.
Nosaints's Review Comments
Provide a strong Wi-Fi signal in every room and forget about buffering and dead zones with this Luma surround Wi-Fi system. The devices adapt to your home and automatically fine-tune their signal in real time to always offer peak performance and speed. A mobile app lets you set parental controls and pause access to the Internet during family time, and sharing your WiFi with visitors is simple, too-- no more remembering complex passwords, one tap and they’re good to go with Luma’s surround WiFi system.
Overall
1 out of 5
1 out of 5Incredibly disappointed
By Nosaints
Purchased 7/7. Downloaded app and went thru setup. It was fairly simple and showed that I had successfully setup. The Luma app showed a 108mbps download speed. 2 Lumas upstairs and 1 down. However, I walked around house with iPhone using a speed test app. The actual speed was anywhere from 8-40 Mbps. The only place 100 Mbps was achieved was 1 foot from luma hooked to cable modem. 10 ft away in same room was closer to 30. Came home today downstairs unit was disconnected. It won't reconnect. My iPhone constantly drops or won't connect. My apple airport that was replaced had better coverage and was more consistent. I have reached out to luma and update reviews if problems resolved. Otherwise I'll return immediately and give Eero a try. This product is not as advertised and isn't ready for consumer.
Nosaints
I'm a verified purchaser to address the comment
July 10, 2016
It has been released. Luma is shipping 5% production to best buy the rest to preorders. I live in Houston. I purchased at the Woodlands Store.
+4points
5of 6voted this comment as helpful.
Provide a strong Wi-Fi signal in every room and forget about buffering and dead zones with this Luma surround Wi-Fi system. The devices adapt to your home and automatically fine-tune their signal in real time to always offer peak performance and speed. A mobile app lets you set parental controls and pause access to the Internet during family time, and sharing your WiFi with visitors is simple, too-- no more remembering complex passwords, one tap and they’re good to go with Luma’s surround WiFi system.
Overall1 out of 5
1 out of 5Incredibly disappointed
By Nosaints
Purchased 7/7. Downloaded app and went thru setup. It was fairly simple and showed that I had successfully setup. The Luma app showed a 108mbps download speed. 2 Lumas upstairs and 1 down. However, I walked around house with iPhone using a speed test app. The actual speed was anywhere from 8-40 Mbps. The only place 100 Mbps was achieved was 1 foot from luma hooked to cable modem. 10 ft away in same room was closer to 30. Came home today downstairs unit was disconnected. It won't reconnect. My iPhone constantly drops or won't connect. My apple airport that was replaced had better coverage and was more consistent. I have reached out to luma and update reviews if problems resolved. Otherwise I'll return immediately and give Eero a try. This product is not as advertised and isn't ready for consumer.
Nosaints
Update
July 10, 2016
There is an ethernet in and out on the back of all the routers. i have the ethernet plugged into a second Luma. Then i have a cable going to my iMac. Just got home and iMac wouldn't connect to internet. I had to unplug from luma and direct connect it again. One more thing to discuss with their customer service tomorrow. At this point I'd rate zero stars if possible.
+5points
5of 5voted this comment as helpful.
Provide a strong Wi-Fi signal in every room and forget about buffering and dead zones with this Luma surround Wi-Fi system. The devices adapt to your home and automatically fine-tune their signal in real time to always offer peak performance and speed. A mobile app lets you set parental controls and pause access to the Internet during family time, and sharing your WiFi with visitors is simple, too-- no more remembering complex passwords, one tap and they’re good to go with Luma’s surround WiFi system.
Overall1 out of 5
1 out of 5Incredibly disappointed
By Nosaints
Purchased 7/7. Downloaded app and went thru setup. It was fairly simple and showed that I had successfully setup. The Luma app showed a 108mbps download speed. 2 Lumas upstairs and 1 down. However, I walked around house with iPhone using a speed test app. The actual speed was anywhere from 8-40 Mbps. The only place 100 Mbps was achieved was 1 foot from luma hooked to cable modem. 10 ft away in same room was closer to 30. Came home today downstairs unit was disconnected. It won't reconnect. My iPhone constantly drops or won't connect. My apple airport that was replaced had better coverage and was more consistent. I have reached out to luma and update reviews if problems resolved. Otherwise I'll return immediately and give Eero a try. This product is not as advertised and isn't ready for consumer.
Nosaints
July 11, 2016
Looks like my honest negative review sparked some damage control. No we have a couple of generic fake 5 star reviews of this "awesome product"
+4points
7of 10voted this comment as helpful.
Provide a strong Wi-Fi signal in every room and forget about buffering and dead zones with this Luma surround Wi-Fi system. The devices adapt to your home and automatically fine-tune their signal in real time to always offer peak performance and speed. A mobile app lets you set parental controls and pause access to the Internet during family time, and sharing your WiFi with visitors is simple, too-- no more remembering complex passwords, one tap and they’re good to go with Luma’s surround WiFi system.
Overall1 out of 5
1 out of 5Incredibly disappointed
By Nosaints
Purchased 7/7. Downloaded app and went thru setup. It was fairly simple and showed that I had successfully setup. The Luma app showed a 108mbps download speed. 2 Lumas upstairs and 1 down. However, I walked around house with iPhone using a speed test app. The actual speed was anywhere from 8-40 Mbps. The only place 100 Mbps was achieved was 1 foot from luma hooked to cable modem. 10 ft away in same room was closer to 30. Came home today downstairs unit was disconnected. It won't reconnect. My iPhone constantly drops or won't connect. My apple airport that was replaced had better coverage and was more consistent. I have reached out to luma and update reviews if problems resolved. Otherwise I'll return immediately and give Eero a try. This product is not as advertised and isn't ready for consumer.
Nosaints
Last Update
July 14, 2016
After numerous calls to Luma support and hours of trying to get this system to work right, I've given up. I ordered direct from Eero today. I will be returning the Luma's. This is the single worst tech/electronic product I've ever purchased. While the concept is great, their customer service is polite and helpful, the product obviously needed more testing and refinement before being released. It's simply horrible.
+3points
4of 5voted this comment as helpful.
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