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JB2727
 
 
 
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    December 31, 2015
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JB2727's Reviews
 
Ring Wi-Fi Smart Video Doorbell: Find out who's at your door, even when you're away from home. Just connect the doorbell via Wi-Fi and use the Ring app on your iOS or Android device to interact with visitors, receive alerts and review footage.
 
Customer Rating
2 out of 5
2
Expensive and deceptive
on December 31, 2015
Posted by: JB2727
Just returned on that was a gift. Had my eye on these for a while. The whole concept intrigued me and seemed like a great idea. I installed it, and it took multiple attempts to get the unit running through the app process. Each time you try to link it with the app on your phone, it must be removed form the wall so you can press the button on the back. Got it working for a few hours any way, and then it stopped sending alerts and video. After a few more attempts, I contacted the company who told me I have to purchase a wifi extender. I have multiple wifi devices in my home and no issues whatsoever with connection. Only the ring has issues. I break down any way, and go and purchase an extender. Mind you, the ring is already expensive at $200, now add at least $40 more for an extender and that is a bottom of the line one!! I get everything installed and then it stops ringing my home bell now!! I test the home bell and it's wiring and all is fine. (i am an electrician) I try the unit multiple times again and it has stopped functioning all together. Let me remind you that every time you have to link this unit, it must be removed from the mounting base on the wall. The unit comes with proprietary security screws and a screwdriver for them. They are located on the bottom of the unit at the rear side, which means good luck getting under there with your hand directly up against the wall trying to turn these screws. After so many attempts, I decided it wasn't worth the trouble or the cost. Only problem is that after having to do this so many times, one of the screws stripped!! Took a lot of effort and time to finally remove it so that I could return it.
Let me add another issue. For cloud storage, you must pay $3 a month or $30 a year. Not a lot of money in and of itself, but add that into the cost of the unit and an extender and this becomes one VERY expensive door bell. No where on the package does it indicate that this requires almost a direct internet connection. I don't know many people that have their routers located within 10 feet of the front door.
My Best Buy number: 0751138328
No, I would not recommend this to a friend.
+95points
104of 113voted this as helpful.
 
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