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Pook
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- Review count1
- Helpfulness votes8
- First reviewMarch 10, 2017
- Last reviewMarch 10, 2017
- Featured reviews0
- Average rating1
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- Helpfulness votes0
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Pook's Reviews
Only at Best Buy Dell Inspiron Convertible 2-in-1 Laptop: Stay connected to social media with this 15-inch Dell Inspiron Starlord laptop. The Intel Core processor keeps the computer responsive, and 1080p touch screen makes it easy to use the laptop once it's converted to a tablet. An infrared camera on this Dell Inspiron Starlord laptop enhances functionality and supports bio security.
Customer Rating
1
Buy an extended warranty if you choose this one.
on March 10, 2017
Posted by: Pook
I opted not to buy the extended BB warranty - the power supply plug fell apart after 2 weeks of use light use at home. Best Buy referred me to Dell, stating that the manufacturer should replace the part. After two ~1-hour phone conversations and 3 days of email exchanges, Dell refused to replace the defective part stating that it is considered a "normal wear and tear" peripheral item and has no warranty coverage. I bought a replacement power supply online - hopefully I won't have to keep buying replacement AC adapters for this BRAND NEW LAPTOP. Last Dell product for me.
My Best Buy number: 1054826639
No, I would not recommend this to a friend.
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