Is this a 'Supported device' for TiVo Roamio
I have a My Book AV DVR Expander (WDBABT0010HBK) eSATA that has been used exclusively with a TiVo Premiere DVR (TCD746320). The Premiere’s HDD has died and I have purchased a new TiVo Roamio (TCD846500). The Roamio does not ‘see’ my DVR Expander and TiVo Support says that it might be an ‘Unsupported device’. TiVo Support asked me for the ‘Drive ID’ which I don’t have and am hoping you can help.
Also, TiVo is selling a Western Digital My Book AV DVR Expander (1TB) on their website but they do not give the model or part number. Can you please tell me the full model number, eg WDBABT0010HBK-NESN. Can you provide a photo of the external box with the TiVo logo?