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    January 1, 2016
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Logitech - Harmony Elite (Remote Control and Smart Hub) - Black
Logitech - Harmony Elite (Remote Control and Smart Hub) - Black
Designed for use with a variety home automation and entertainment devices, this Logitech Harmony Elite 915-000256 remote allows easy control through closed cabinets or walls for flexible use. The remote works with Alexa, and the Harmony mobile app supports simple on-to-go operation.
 
Customer Rating
1 out of 5
1
A major step backwards
on January 1, 2016
Posted by: TedSeattle
The hub has two IR blasters to control components that use IR; you're supposed to put one outside your cabinet and one inside. However, that only works if all your components inside the cabinet are on the same shelf. My components were on multiple shelves, so I had to keep the doors to my cabinet open. The previous Harmony One remote emitted IR by itself, which worked much better.
The new MyHarmony software can create activities, but the command sequences didn't including changing the inputs on my AV receiver. The previous version of the software did this properly.
When I added a Roku device, the new MyHarmony software looked for the device on my home network. I didn't understand why it was doing this, but it had enormous trouble locating the device, even though my router had the Roku registered as a client. There's no manual workaround; if the hub can't find the Roku, there's nothing you can do. After repeating the process eight times, it found the Roku, so I was able to complete the installation. Then when I tried controlling the Roku, I understood why MyHarmony was looking for it on the network; all commands sent to the Roku are sent over the network, rather than via IR. There is a noticeable lag this way. The previous Harmony One remote sends IR commands, so it's just as fast as the Roku remote.
I bought the Harmony Elite because I wanted to control my Playstation with a universal remote, and the Playstation uses Bluetooth. It sort of works, but for some reason the hub is constantly having to repeat the pairing process with the Playstation. Overall, this remote is just too inconvenient. I'm returning this, buying a separate remote for the Playstation, and going back to my Harmony One.
My Best Buy number: 0564844454
No, I would not recommend this to a friend.
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