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- Review count1
- Helpfulness votes26
- First reviewJune 18, 2017
- Last reviewJune 18, 2017
- Featured reviews0
- Average rating1
- Review comment count1
- Helpfulness votes3
- First review commentJune 23, 2017
- Last review commentJune 23, 2017
- Featured review comments0
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Mike's Reviews
Shoot daring outdoor scenes confidently with this 12-megapixel Olympus Tough digital camera. Its TruePic VIII image processor keeps images optimally bright and sharp, and it lets you record videos with up to 4K resolution for a stunning Ultra HD output. This Olympus Tough digital camera withstands water immersion, freezing temperatures and tough drops to keep up with your adventures..
Customer Rating
1
Would be perfect if it was actually waterproof.
on June 18, 2017
Posted by: Mike
We did a ton of searching, and the TG-4 was no longer being sold. This came out 3 days before our cruise. I purchased the camera and paid the additional one day shipping. We took some normal pictures and they turned out wonderful (really great for a 12 megapixel camera).
The reason for the 1 star is that I triple checked and made sure all seals were shut / locked. We were about to get about 5 - 8 underwater pictures which were absolutely stunning. About 5 minutes into our snorkeling trip it quit working. 0 water came out of the 2 compartments (battery / SD card, and where you plug the power in).
We got back to the cruise ship and still no water came out but then the screen was fogged over and you could tell that somehow water had gotten into the unit.
I returned it for the full refund and if I thought the next one would truly be waterproof I would have had it replaced. However, it was 500.00 that was wasted on a Disney cruise. Thankfully I still brought our go pro and got pictures, but sadly they're not as good as these could have been.
One side note is that when I took the camera back I had assumed the SD card was bad too, but I did ask them to check since I forgot. The geek squad wanted to charge me 100.00 to grab the 13 pictures that managed to stay on it before it quit working. I had to run home, grab my laptop and upload them there at the store (a whole 30 seconds worth of work). I cannot believe that they wanted to charge 100.00 for less than 30 seconds worth of work especially when I explained the situation and took pictures on my iPhone of the screen fog after it quit working.
That type of customer service is one reason I typically shop Amazon but they had not started shipping this model yet.
My Best Buy number: 0039941190
Mobile Submission: False
No, I would not recommend this to a friend.
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-2points
26of 54voted this as helpful.
Mike's Review Comments
Shoot daring outdoor scenes confidently with this 12-megapixel Olympus Tough digital camera. Its TruePic VIII image processor keeps images optimally bright and sharp, and it lets you record videos with up to 4K resolution for a stunning Ultra HD output. This Olympus Tough digital camera withstands water immersion, freezing temperatures and tough drops to keep up with your adventures..
Overall1 out of 5
1 out of 5Would be perfect if it was actually waterproof.
By Mike
We did a ton of searching, and the TG-4 was no longer being sold. This came out 3 days before our cruise. I purchased the camera and paid the additional one day shipping. We took some normal pictures and they turned out wonderful (really great for a 12 megapixel camera).
The reason for the 1 star is that I triple checked and made sure all seals were shut / locked. We were about to get about 5 - 8 underwater pictures which were absolutely stunning. About 5 minutes into our snorkeling trip it quit working. 0 water came out of the 2 compartments (battery / SD card, and where you plug the power in).
We got back to the cruise ship and still no water came out but then the screen was fogged over and you could tell that somehow water had gotten into the unit.
I returned it for the full refund and if I thought the next one would truly be waterproof I would have had it replaced. However, it was 500.00 that was wasted on a Disney cruise. Thankfully I still brought our go pro and got pictures, but sadly they're not as good as these could have been.
One side note is that when I took the camera back I had assumed the SD card was bad too, but I did ask them to check since I forgot. The geek squad wanted to charge me 100.00 to grab the 13 pictures that managed to stay on it before it quit working. I had to run home, grab my laptop and upload them there at the store (a whole 30 seconds worth of work). I cannot believe that they wanted to charge 100.00 for less than 30 seconds worth of work especially when I explained the situation and took pictures on my iPhone of the screen fog after it quit working.
That type of customer service is one reason I typically shop Amazon but they had not started shipping this model yet.
Mike
Update :
June 23, 2017
The pictures that we did get off the camera were wonderful. There were only 13 pictures though before it somehow took water and quit working. I don't see a place to upload the 2 that doesn't show my family. I hope that it was just maybe a bad initial run because the quality of the pictures were truly great. Unfortunately I'm not brave enough to get another one and lose some great memories. While the GoPro is good (we still have the 4 Silver), the few pictures that we did get blew the GoPro away. Note that the 4 Silver is also 12mp and there is no comparison in quality.
+3points
3of 3voted this comment as helpful.
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