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- First reviewSeptember 7, 2016
- Last reviewSeptember 7, 2016
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ppe4life's Reviews
Samsung Counter-Depth Refrigerator:This refrigerator features a clean, modern design that makes both fridge and freezer items easy to access. The sleek, built-in look allows it to fit seamlessly into any kitchen, and its beautifully organized and brightly lit interior makes items easier to access. It also has six temperature sensors for optimal cooling throughout, wine rack, and more.
Posted by: ppe4life
from chicago
I have purchased this product in November 2015, but ever since May 2016, the fridge has constantly needed repair. Three time so far the freezer just stopped working (the entire freezer, not just the ice maker) forcing us to throw out hard earn money on the products purchased.
after 5 technician visits, still not fixed.
Still dealing with Samsung, which i must say they have the worst customer service available on any product, as it takes them 2 weeks just to approve a visit while still under warranty, and every time we call Samsung to send someone to fix it, we have to go through the same process on the same product every time, because their record shows it's out of warranty, even though it has not been 1 year yet, forcing us yet again to send them proof of purchase with every call.
after 5 technician visits, still not fixed.
Still dealing with Samsung, which i must say they have the worst customer service available on any product, as it takes them 2 weeks just to approve a visit while still under warranty, and every time we call Samsung to send someone to fix it, we have to go through the same process on the same product every time, because their record shows it's out of warranty, even though it has not been 1 year yet, forcing us yet again to send them proof of purchase with every call.
I will not recommend another brand, but i will say stay away from Samsung and their horrible service.
My Best Buy number: 2178297268
No, I would not recommend this to a friend.
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