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EZim82
 
 
 
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  • Review count
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    April 2, 2015
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    April 2, 2015
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EZim82's Reviews
 
OtterBox Commuter Series Case for Apple iPhone 6 or 6s: A polycarbonate shell surrounds a synthetic rubber slipcover, keeping your iPhone safe from bumps and drops. A self-adhesive screen protector is included to minimize scratches on your phone's touch screen.
 
Customer Rating
1 out of 5
1
Case Doesn't Fit - Otterbox Doesn't Care
on April 2, 2015
Posted by: EZim82
I just purchased the teal Commuter Series for my wife's iPhone 6 and it does not fit. The inner rubber casing is a couple millimeters too big and the outer plastic has gaps on the corners and sides. When assembled on the phone you can shake the case and feel the phone move freely inside. I called Otterbox customer service and told them many people on Amazon have reported the exact same problem. They said they had no idea there was a problem with the iPhone 6 series but if I wanted to file for a warranty replacement they will charge me $6.99 for shipping. I asked why should I pay extra for a defective product and they said it's their policy. Luckily I just purchased this from Best Buy so I will return it and buy a different brand. I'm completely disappointed with their current product and customer service. This was my fifth Otterbox product I have purchased over the years. In the past I praised Otterbox for their quality and customer service but it seems they have let both slip. They have lost a customer for life and they don't seem to care.
Mobile Submission: True
No, I would not recommend this to a friend.
+6points
8of 10voted this as helpful.
 
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