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    1
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  • First review
    October 10, 2013
  • Last review
    October 10, 2013
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refrigeratorless6weeks's Reviews
 
Add this sleek and spacious Samsung 25.5 cu. ft. french door refrigerator to your busy household. Control the settings exactly how you want in order to freeze and chill food fast. Plus, you'll have plenty of ways to organize ingredients, making it easier for everyone to grab and go. Get great-tasting, filtered water directly from your refrigerator. Spend less time and money buying bottled water.
 
Customer Rating
1 out of 5
1
RUN - 6 weeks and it's still DEAD.
on October 10, 2013
Posted by: refrigeratorless6weeks
from TN
Gender:Female
Age:35-44
I love everything about this refrigerator except IT DOES NOT WORK. 3 months after we bought it, it died. I mean died - refrigerator and freezer - DIED. Several repairs were attempted and none were successful. We are still without a refrigerator after 6 weeks of getting the runaround from Samsung and the repair company who attempted to fix it. We are on our way to buy another refrigerator, hopefully from a local dealer who will stand behind their product. In the meantime, Samsung is "processing" our request for a refund. They have been "processing" this request for a week now. If you find yourself in a similar situation with Samsung, do not hang up the phone with them until you have an email address for an agent - their direct extensions they pretend to help you with DO NOT WORK.
What's great about it: the lift up freezer handle
What's not so great: IT FATALLY BROKE WITHIN 3 MONTHS OF USE.
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
5 out of 5
5
Performance
1 out of 5
1
+12points
13of 14voted this as helpful.
 
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