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AndyinPasadena
 
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    1
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  • First review
    January 18, 2011
  • Last review
    January 18, 2011
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AndyinPasadena's Reviews
 
NETGEAR - Wireless-N Router - Black
NETGEAR - Wireless-N Router - Black
Keep your Wi-Fi connection strong anywhere in the house with this NETGEAR router. Monitor your network with the NETGEAR genie app, keep track of your kids with parental controls, and use multiple devices simultaneously for downloading, gaming and more
 
Customer Rating
1 out of 5
1
It does not work with 2010 or later equipement
on January 18, 2011
Posted by: AndyinPasadena
from Pasadena, CA
When I called tech support they told me that it is a system issue with all of the items I own (2 new laptops, blackberry, iPod Touch, wireless printer). It is not their fault and that they are well aware of the issues and know how to fix it.
Ok. for the tech support, I purchased their plan. What a joke!!
I was one hold for 1 hour and 40 minutes. Then hung up on and put on hold again. "I will wait until a tech speaks to you." 30 minutes later I hung up. I have a timer on the phone, so I can unfortunately see how long it has been.
I had checked out Netgear on Consumer Reports and they are rated well. But this is for their higher valued items. I guess the under $60 crowd is just bad stuff.
I should have read reviews on here first and gotten a better understanding of what I was getting into.
What's great about it: cheap
What's not so great: cheap
No, I would not recommend this to a friend.
Ease of Use
1 out of 5
1
Performance
1 out of 5
1
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+37points
43of 49voted this as helpful.
 
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