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mketrek411
 
 
 
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  • Review count
    1
  • Helpfulness votes
    40
  • First review
    January 14, 2011
  • Last review
    January 14, 2011
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mketrek411's Reviews
 
Keep your Wi-Fi connection strong anywhere in the house with this NETGEAR router. Monitor your network with the NETGEAR genie app, keep track of your kids with parental controls, and use multiple devices simultaneously for downloading, gaming and more
 
Customer Rating
1 out of 5
1
The rating average confuses me...
on January 14, 2011
Posted by: mketrek411
from Chicago, IL
Not sure what the reviews are about.. the only thing I can think of is those reviews that rated this product higher are from a while back. I first purchased this router despite the low ratings listed. I figured those were just flukes and I wouldn't have the same issue.
Set up the router and everything seemed fine at first. I would have given the ease of installation a good rating, but then I installed the router I got to replace this one and realized that the Netgear install wasn't hard, just annoying. After about 5 minutes of using the router, performance dropped significantly. So much so that I was able to watch videos and load websites faster on my phone. My first instinct was to blame Comcast, but after hooking up my laptop directly to the modem I found that it was in fact the routers issue. It would continue over the next few days to have about 5 min here of there of good performance, but then quickly drop off. I felt like I was in 1996 waiting for a page to load over dialup.
Finally, I exchanged the router for the same model hoping that maybe it was just the unit itself. Got home and tried to do the install. Even though the router was detected through the display lights on the front of it, and all cords were connected properly, the install program couldn't find the router. I tried several times and finally gave up and returned the product. My recommendation is to stay as far away as possible. More of a headache than anything else.
The product I ended up with is listed below. About the same price and have had absolutely no problems with it. Install was incredibly easy as well.
What's great about it: Nothing
What's not so great: Everything
No, I would not recommend this to a friend.
 
Other Best Buy Products I Recommend
Cisco Linksys - E1000 Wireless-N Router
 
 
 
 
 
Ease of Use
1 out of 5
1
Performance
1 out of 5
1
+34points
40of 46voted this as helpful.
 
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