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October 20, 2016
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October 20, 2016
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Disappointed's Reviews

Canon - imageCLASS MF628CW Wireless Color All-in-One Printer - White

Canon imageCLASS All-in-One Printer: Add 4-in-1 functionality to your home or office with this printer's print, scan, copy and fax options. Wireless connectivity gives you easy access, while a touch-screen LCD provides simple navigation.

Customer Rating

Not User Friendly, Very Pricey Cartridges!

on October 20, 2016

Posted by: Disappointed

Hours on the phone with tech support (I am not technically challenged either). It wouldn't print legal size (and then only one page inserted in the manual feed at a time) which ultimately required a software upgrade (purchased new less than 2 months), insisted on scanning documents in the feeder one jpg file PER PAGE, instead of a pdf. The software kept resetting my settings. Error messages keep it from printing. Out of black toner after only a ream and a half of paper. Then it wouldn't print without the pricey canon cartridges. Other brands give a message and refuse to print. Best price "Canon" toner cartridge is over 60 dollars for only 1400 pages (light printing), over $20.00 a ream of paper for toner! The larger one, about $90.00 for Canon cartridges. This printer has caused so much grief!!! After realizing the problems were going to continue, I requested to return it but it was a few days after the 30-day purchase. Best Buy would not let me return it. Don't waste your time, money, and health (blood pressure) over this technically challenged and overpriced printer for what it's worth. The only one thing that worked well is the fax. Even the pdf software that comes with it for scanning is difficult to use. After owning it a few months, I completely regret wasting the money on this printer!

No, I would not recommend this to a friend.

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