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BrandonC
BrandonC's stats
- Review count1
- Helpfulness votes5
- First reviewFebruary 18, 2016
- Last reviewFebruary 18, 2016
- Featured reviews0
- Average rating5
- Review comment count1
- Helpfulness votes0
- First review commentFebruary 7, 2016
- Last review commentFebruary 7, 2016
- Featured review comments0
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- Answer count1
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- First answerFebruary 7, 2016
- Last answerFebruary 7, 2016
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BrandonC's Reviews
Stream your favorite music right from your mobile device with these JBL EVEREST 700 V700BTGRY over-the-ear headphones, which feature Bluetooth 4.1 technology for simple pairing. JBL Pro Audio Sound with 40mm drivers delivers rich, immersive sound.
Customer Rating
5
Bug finally fixed! Fantastic headphones!!!
on February 18, 2016
Posted by: BrandonC
from Independence, KY
Update!!!!! From the manager of their customer support division,
"Brandon,
Your timing is perfect. We just released a firmware update for them. The update is found in the Manuals & Download section on the product page; it is listed as HID Software. As a beta tester I ran through 3 updates earlier this week with no problem."
I just performed the update and they work beautifully!!!! I am now officially thrilled with this purchase and highly recommend them to anyone. It's a bit annoying that it took all the hullabaloo to get to this point, but all's well that ends well.
"Brandon,
Your timing is perfect. We just released a firmware update for them. The update is found in the Manuals & Download section on the product page; it is listed as HID Software. As a beta tester I ran through 3 updates earlier this week with no problem."
I just performed the update and they work beautifully!!!! I am now officially thrilled with this purchase and highly recommend them to anyone. It's a bit annoying that it took all the hullabaloo to get to this point, but all's well that ends well.
I would recommend this to a friend!
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5of 6voted this as helpful.
BrandonC's Review Comments
Stream your favorite music right from your mobile device with these JBL EVEREST 700 V700BTGRY over-the-ear headphones, which feature Bluetooth 4.1 technology for simple pairing. JBL Pro Audio Sound with 40mm drivers delivers rich, immersive sound.
Overall
1 out of 5
1 out of 5Good sound, poor service and terrible delay
By Marquis
I bought these headphones yesterday, after having to return the first pair because of a broken button I discovered the audio sync issue. The delay on this device via Bluetooth is about 1 to 2 seconds, the video is not in sync with audio. I called the service number and they were absolutely no help, the service representative didn't even know what I was saying. I know that they recently put out an update for the elite version of the headphones but I shouldn't have to pay an extra 100 dollars to get quality functioning headphones, having paid 200 dollars already. Just because I didn't purchase your elite version doesn't mean I should get a half functioning product. It seems like there is no one that is willing to address this problem or even acknowledge the fact that there is one. When people post questions, they receive cookie cutter responses that never answer the question. The sound quality is good but the customer service and audio sync issues make these headphones 200 dollar "music only headphones". I am extremely disappointed in the headphones and if the audio issue does not get fix I will be returning them and purchasing headphones that actually work, from companies that actually value customer service and delivering working products. JBL fix the lag and retrain your customer service representatives to actually care.
BrandonC
Independence, KY
Similar experience...
February 7, 2016
I had a similar experience, but am now being told that a fix is on the way for the non elite headphones. Hopeful eta is 1-2 months. It's not an ideal solution, but an acceptable one when / if it actually happens. I LOVE the headphones and will be 100% satisfied if they can get this issue ironed out.
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BrandonC's Questions
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BrandonC's Answers
Stream your favorite music right from your mobile device with these JBL EVEREST 700 V700BTGRY over-the-ear headphones, which feature Bluetooth 4.1 technology for simple pairing. JBL Pro Audio Sound with 40mm drivers delivers rich, immersive sound.
Could I share music to my boyfriend's bluetooth headphone? His headphone don't have shareme function.
I have one bluetooth headphone without shareme function. If I buy it, if I can share this music to my previous headphone? Or We must have two headphones with shareme function simultaneously?
No. ShareMe only works with identical sets.
8 years, 2 months ago
by
BrandonC