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    January 12, 2017
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westtxcowboy's Reviews
 
iPhone 7 features an all-new 12MP camera with an ƒ/1.8 aperture for great low-light photos and 4K video. Optical image stabilization. A 4.7-inch Retina HD display with wide color and 3D Touch. An A10 Fusion chip for up to 2x faster performance than iPhone 6. Touch ID. Faster LTE. The longest battery life in an iPhone. Immersive stereo sound, splash and water resistant, and iOS 10.
 
Customer Rating
1 out of 5
1
won't work with older itunes
on January 12, 2017
Posted by: westtxcowboy
Verified Purchase:Yes
I have been a fan of Apple for a long time. But with this purchase I am just left scratching my head wondering why they do certain things. I own a Macbook Pro and an iMac. My wife and I both have had iphones (3,4,5 and 6). It was time to upgrade to the 7 and when we did I didn't bother to read any reviews. We have loved our Apple products. I just went and got the new phones. 2 iPhone 7's. After taking them home I hooked them up to our iMac to sync with iTunes so that we could transfer all of our info from the old phones to the new ones. All I get is an error message:
"iTunes could not connect to the iPhone7 because an invalid response was received from the device."
Googling this in Apple Support does not provide a satisfactory solution. My wife and are not tech rubes. But a brand new phone right out of the box should have the capability of syncing with iTunes so that someone who doesn't have a lot of computer experience can use it easier. It is aggravating to say the least. Computers and technology are supposed to make our lives easier. Not more difficult. How hard is it to write software that will help people??
If you have a lot contacts and other info (pics, notes, and downloaded apps, etc), good luck getting all of it off of your old phone and onto the new one.
I also tried connecting to photos on our iMac and on the MacBook. We get another error message:
Photos in the Camera Roll on "iPhone 7" cannot be viewed or imported because the iPhone is locked with a passcode.
This isn't true. No passcode. Again: aggravating.
This is the unhappiest I have been with Apple ever. If we could give it no stars we would. I think maybe writing this review was helpful by way of giving me an opportunity to vent. If you read this far, sorry. I am a very positive person and haven't written a negative review about anything in years. I just hope you have better luck than we did. Better still it would be nice for Apple to come out and fix this.
My Best Buy number: 0755575389
My Best Buy number: 0755575389
No, I would not recommend this to a friend.
+6points
6of 6voted this as helpful.
 
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